Helping organizations engage people and uncover insight from data to shape the products, services and experiences they offer
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  • Working to reshape business models, modernize products and enhance customer experiences to drive growth.
  • Reinventing and managing your most essential business processes with new ways of working.
  • Simplifying, modernizing and securing the IT infrastructure and applications that are the backbone of your business.
Helping organizations engage people and uncover insight from data to shape the products, services and experiences they offer
Learn More

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We create business strategies and target operating models that help companies generate new value and manage change throughout their organization.

In today’s increasingly virtualized and globalized workplace, organizations need new ways to innovate, allocate resources and reinvent processes leveraging the latest trends. That’s where smart strategies pay off, particularly in times of economic uncertainty.

Working closely with clients, our consultants help your company define new innovative target operating models to drive the business transformations needed to achieve success. Our teams are global and our management consultants’ experience runs deep.


Business and Target Operating Model

Cognizant provides advice on creating competitive advantage by transforming business and target operating models. Our consultants speak the language of business and IT to ensure the business model, operating model and people/organization model are aligned. Our consultants focus on the following topics:

  • How do we ensure the target operating model optimally supports the business strategy?
  • How does the new target operating model improve the way the organization, the business processes and IT work?
  • What are the near-term and long-term implementation roadmaps, from current to desired future state?

Digital Strategy and Innovation

Our consultants define digital business strategies aligned to business objectives leveraging the latest digital capabilities to produce sustainable competitive advantage. We focus on addressing key issues:

  • Do we have a digital strategy that is adaptive, generates value and considers new business models?
  • Where do we stand in being “Digital” compared to our competitors?
  • How can Digital Strategy be incorporated into our product development process?
  • How can we increase digital commerce to help maximize revenues?
  • How does our financial position change with a new digital operating model?

Business and IT Strategy Alignment

Cognizant services provide advice on creating competitive advantage by leveraging IT to transform business operations. Our consultants speak the language of business and IT to provide:

  • Holistic analyses of an IT organization, including business‑IT alignment, technology, operations, governance and processes
  • End-state definition, including target portfolio, infrastructure, governance, Program Management Office, architecture, strategic sourcing and staffing models
  • Cost-benefit analysis to evaluate value proposition
  • Near-term and long-term implementation roadmaps, from current to desired future state

Application Portfolio Rationalization

Our systematic approach to portfolio rationalization helps determine the best option for each IT application or asset analyzed based upon its value. Options range from retention, to application phase-out, to remediation/rewrite or outsourcing. Services include:

  • Align business and IT so that IT works on what’s most valuable
  • Establish a quantitative baseline of the efficiency and effectiveness of the current application landscape for better decisions
  • Effect changes in the application portfolio (including retirements and consolidation) for immediate payback
  • Provide valuable input to senior management to improve IT organizational effectiveness

Global Sourcing Transformation

To help you realize the maximum benefits of outsourcing, we use a science-driven, holistic approach. Our method includes use of context-specific analytical models for application development, application management, IT infrastructure services, ERP and business processes.

Our modeling helps define the areas that could be outsourced and includes the sourcing model, transition plan and staffing model. You’ll receive a detailed plan of an IT outsourcing strategy along with a cost‑benefit analysis.

IT Cost Optimization

Cost transparency enables you to make informed decisions on where costs can be reduced without compromising on business transformation. Using multiple tools and accelerators, we can help you meet cost-cutting objectives while preserving ongoing business performance.

IT Organization & Operating Model

IT departments must be organized to meet current business objectives while at the same time stay flexible in order to adapt to change as the business requires. We work with you to define operating models aligned to business objectives and industry best practices through:

  • A cost-benefit analysis defining core organizational functions, roles and staffing levels and identifying areas for cost optimization, including global sourcing and creation of shared services
  • An implementation roadmap, including a change management plan to reach the desired state
  • A strategy for risk mitigation


Maximizing Business Value Through Effective IT Governance

Maximizing value from IT investments has always been an imperative for business. Implementing a holistic IT governance model not only helps IT deliver business value but also advances confidence with the business.

Preparing for the Next-Gen Worker: Is Your Organization Ready?

Social and collaborative ways of working are driving organizations to amend hiring, onboarding and employee engagement practices, helping to provide resources for digital natives and companies to leverage next-gen workers for competitive gain.

Creating a Capability-Led IT Organization

New approach to IT: business prioritization, defined set of capabilities nurtured and executed, moving past incremental improvement to competitive differentiation.

Future of Work Enabler: Worker Empowerment

Tap into the full potential of your workers and foster a culture of innovation by breaking down workplace boundaries and empowering employees with more flexible tools and policies.

Business & IT Strategy Consulting | Cognizant Technology Solutions