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Re-focus on your customer. Provide a broader range of integrated communications services with help from Cognizant.


Broadband technology has enabled communications companies to reap the benefits of integrated solutions. Terms like “triple play”, “quadruple play” and “bundle” have become household terms as companies transform themselves from telephony to multiple-service providers.                      

Providers now face increasing competition and slowing demand around the world. But they can still excel, thanks to our global team of business and technology consultants expert in the latest IT platforms including the CloudMobility and Big Data Analytics.


Management Consulting

Our subject matter experts can help you manage your operations better with their insights on service fulfillment, delivery and assurance and the implementation and deployment of strategic systems. Consulting specialties include:

  • Industry analysis and implementation of best practices
  • Mergers and acquisitions
  • IT infrastructure development
  • Business process Services
  • Technology integration

Mobile Internet

Smartphones, tablets and other mobile devices are revolutionizing the ways businesses and households consume content. Cognizant's expertise with mobility is reflected in multiple products and services, from customer service platforms to helping you set up an enterprise app store.

Advanced Analytics

To reduce churn rates and enhance growth, the following analytics services are offered both "as a service" and complete in-house systems:

  • CRM analytics
  • Campaign analysis
  • Social network analysis
  • Capacity planning
  • Network monitoring
  • Fraud management
  • Customer risk management


Advanced Media Analytics for the Digital Age

Cable and satellite companies can benefit from advanced analytics to manage their digital supply chain, cross‑selling marketing efforts and more.

Innovative, Cloud-Based Order Management Solutions Lead to Enhanced Profitability

OMaaS, our approach for improving order management, incorporates new methodologies that align business requirements and emerging IT solutions and delivery models.

How U.S. Telecoms Can More Effectively Convert Data to Foresight

Advanced analytical solutions can help communications services providers understand and predict customer behavior and make quick and effective decisions.

Finding Your Place in the New World of Communications, Media and Entertainment

Distribution models are forcing communications, media and entertainment executives to participate in network platforms where their companies can contribute value and generate meaningful returns.

IT Solutions for Integrated Communications | Cognizant Technology Solutions