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Realize the potential of your manufacturing systems. Leverage best practices for continual improvement with help from Cognizant.


Any disconnect between the manufacturing and the enterprise is a roadblock to reinventing your business to be more virtual, collaborative and connected. Our EMS Controls and Operations Management (COM) practice breaks down barriers by applying best practices and management frameworks for continual process improvement.

Let our COM team help you achieve superior yields, improve lead times, increase visibility throughout the manufacturing value chain and reduce costs.


Controls & Operations Center of Excellence

Our Controls & Operations Center (COM) solutions are supported by Cognizant's 12,000 square foot lab and R&D alliances with leading product and technology vendors. In addition, we have a strategic global product development partnership with Invensys, a technology leader in software and services used to monitor and control manufacturing processes.

Our Center of Excellence (CoE) offers a dedicated team of experienced domain experts whose focus is to track and analyze the evolving needs and emerging technology trends across the manufacturing lifecycle. We provide a broad range of COM services, including:

Manufacturing Operations Consulting

  • Integrated manufacturing roadmap
  • Production operations optimization
  • Manufacturing intelligence roadmap
  • Product traceability roadmap
  • Manufacturing mobility assessment
  • Lean NPI/manufacturing transformation
  • Systems portfolio rationalization, evaluation and selection

Manufacturing Operations Management (MOM)

  • Manufacturing Execution Systems (MES): Design and implementation of MES/MOM tools to monitor work in progress and manage your facility's specific operational challenges; also includes multi-site roll-out, change management and program management.
  • Quality Management Systems (QMS): Design and implementation of Quality Management System solutions to enable management of product specifications, reporting deviation, sample planning and testing, process improvement and compliance/safety through LIMS, SPC/SQC.
  • Manufacturing Analytics Systems: Design and implementation of role-based portals & dashboards, decision support and manufacturing analytics systems, productivity/OEE solutions to achieve manufacturing intelligence.
  • Integrated Asset Management: Design & implementation of Computerized Maintenance Management software packages, remote diagnostics services and condition-based monitoring of plant assets.
  • Manufacturing/Enterprise Integration: Design and implementation of Shop Floor to Top Floor integration based on ISA 95 and S88 standards, custom integration, workflow/process modeling.
  • Integrated Control Systems: Design & implementation of Industrial Control Systems, including detailed system engineering, application development, logic & visualization and commissioning.
  • Lab Information Management System (LIMS) Solutions: Our team specializes in delivering end-to-end solutions in lab automation platforms, providing high operational efficiency in handling voluminous lab samples and data.
  • Application Maintenance & Support: We provide support models for adequate coverage, with risk and reward mechanisms built-in that enable customers to optimize and transform their application portfolios.


  • Augmented Reality: To improve problem Diagnosis and Health Safety and enable remote experts to be part of maintenance activity.
  • Analytics and Reporting on Cloud: Aggregation and storage of plant-floor data from multiple plants/sites on Cloud.
  • Mobility for Shop floor: A prebuilt vertical solution for shop floor to convert downtime to productive time and achieve new levels of responsiveness and agility.
  • Mobile Quality Management Solution
  • Traceability


Cognizant Solutions Overview: Operational Excellence

In this solution overview from the EMS practice, learn how Cognizant’s systematic approach to achieving operational excellence leads to world-class performance in productivity, quality and delivery of goods and services.

Controls & Operations Management | Cognizant Technology Solutions