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CSG Systems International, Inc. (NASDAQ:CSGS) is a market-leading business support solutions and services company serving the majority of the top 100 global communications service providers, including leaders in fixed, mobile and next-generation networks such as AT&T, Comcast, DISH, Orange, Reliance, SingTel Optus, Telecom New Zealand, Telefonica, Time Warner Cable, T-Mobile, Verizon, Vivo and Vodafone.
With more than 30 years of experience and expertise in voice, video, data and content services, CSG International offers a broad portfolio of licensed and Software-as-a-Service (SaaS)-based products and solutions that help clients compete more effectively, improve business operations and deliver a more impactful customer experience across a variety of touch points.
Cognizant partnered with CSG Systems to provide technically superior solutions to a broad range of CSPs around the world, including cable, satellite providers, fixed line, wireless providers, financial management and utilities. The partnership is a mutual effort. Our communications practice brings strong business and IT integration skills to the team. When combined with the market-leading products and solutions from CSG, our two companies offer a strong value proposition to CSPs looking for the latest solutions in revenue management, customer interaction management, content management and monetization, or analytics and intelligence.
The partnership is delivering results. For example, Cognizant and CSG recently worked together in delivering significant value to a leading multiple system operator (MSO) in the U.S. needing to upgrade its commercial billing platform. We helped the client complete the upgrade seamlessly and on-time and the second phase of the engagement to deliver a BSS (business support systems) transformation program is now underway.