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We help Mail and Express organizations adopt new technologies and delivery models to succeed in the digital world.

As new technologies pressure traditional mail and express business models, we partner with clients to not only improve their existing processes but also help them innovate. Whether it’s making dramatic improvements to back‑office processes or finding convergence between brick‑and‑mortar and digital business models, we have the right expertise to accelerate your business performance.


Digital Logistics

Cognizant solutions for mail and express clients leverage traditional connected cargo capabilities with emerging technologies including digital mail, e‑commerce, mobile commerce and telematics. We provide consulting, user experience design and technology services to help you stay ahead of the technology curve. Our services combine domain expertise in logistics with mature IT delivery processes in order to provide quick client solutions and avoid the risk of technology obsolescence.

Business Process Excellence

For private and government mail and express organizations, we provide world class business process services that streamline operations, increase productivity and help uncover new opportunities. Whether it is finance and accounting, customer support or outbound logistics, our business process services are geared to offer measureable value. Clients benefitting from our capabilities include mature as well as emerging adopters of the business process outsourcing model.


Maximizing Supply Chain Performance in the Transportation and Logistics Industry (T&L)

This whitepaper discusses the inherent conflict between cost optimization and service level excellence that T&L players face and describes how the Cognizant Logistics Performance Manager (LPM) framework can help.

E-Commerce Fulfillment Execution Essentials

This whitepaper presents a framework for defining the key success factors behind an e‑commerce fulfillment strategy and discusses the critical role that logistics management plays in executing it.

Mail and Express | Cognizant Technology Solutions